Privacy policy

In order to be able to provide our products and services to you in the best way we can, Gusteau's Real Estate processes personal data. These are data relating to natural persons. The processing of these personal data takes place with the utmost care and with due observance of the European General Data Processing Regulation (AVG/GDPR), as well as current national laws and regulations at the time of processing.

The AVG/GDPR prescribes that Gusteau's Real Estate must provide insight into the way data are processed, including the nature of the personal data, the legal basis and the purpose of the processing and the rights that the data subject can exercise in this matter.

Gusteau's Real Estate will review the privacy policy from time to time, to check whether this policy is still current.

Responsibility
The Controller for the processing of personal data is:

Gusteau's Real Estate
Stadhouderslaan 2
2517 HW The Hague
KVK 65572939
070-4069054
info@gusteaus.nl

Personal data that are processed.
Gusteau's Real Estate processes the following personal data:

□ surname
□ first names
□ gender
□ date of birth
□ place of birth
□ nationality
□ marital status
□ address
□ telephone number
□ e-mail address
□ bank account number
□ income data
□ customer number
□ invoice number
□ BSN number
□ ID proof for identification
□ document number of your passport or ID
□ Other data that are relevant in the context of the execution of our services.

Processing reasons
Gusteau's Real Estate processes personal data only if:
a. the data subject has given permission for this;
b. the processing is necessary for the execution of an agreement that Gusteau's Real Estate has with the person involved;
c. if Gusteau's Real Estate has a legal obligation that must be fulfilled
d. a legitimate interest for Gusteau's Real Estate , which also includes bringing the products and services of Gusteau's Real Estate to the attention to the person concerned.

Processing purpose
The (personal) data mentioned above is used for the following purposes:

□ execution of assignment or agreement with the person concerned with the purpose to buy,rent,let or manage a home.
□ invoicing;
□ deliver products (photographs, other materials) or services;
□ information about changing products and services;
□ marketing, promotion, advertising, sending newsletters;
□ telephone contact, e-mail contact;
□ implementation of legal obligations

Purpose of and legal basis for processing
We process personal data for the execution of our services in the field of real estate (management), including rental mediation and the purchase and sale of real estate. In addition, we process personal data in the context of our business operations, including recruitment and selection of personnel, administration, security, management of ICT systems, compliance with legal obligations, archiving and handling of requests, complaints and disputes. We also process personal data for marketing and communication purposes, including managing the website and sending email newsletters, and for statistical and analysis purposes, management information for ourselves and our clients and for the development of information products for third parties. In these information products, information is only processed at the aggregated level so that it can not be processed into natural persons.
Legal bases for the processing are entering into and executing agreements that we conclude with you, the fulfillment of legal obligations and the representation of our legitimate interests and those of our clients and third parties, such as owners of real estate and Owners' Associations. We ask your permission for sending our email newsletter and placing cookies and web beacons. You can withdraw your consent at any time.
We may ask you to participate in a market survey that we have commissioned by a processor. We use this information to assess and improve our services. You can close the questionnaire at any time. We only share your answers with our clients and are never made public.

Sharing personal data with third parties
Your information will in principle not be provided to third parties and will only be provided to third parties if this is necessary for the execution of an agreement concluded with you or to comply with a legal obligation. With organizations that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Gusteau's Real Estate remains responsible for these processing operations.

Retention periods for personal data
Gusteau's Real Estate will not store the collected personal data for longer than is strictly necessary, or legally regulated, to realize the purposes for which the data have been collected.
The data subject has the right at all times to object to the use of his or her personal data for "marketing purposes", the sending of newsletters or advertising. This can be done via the by phone or e-mail.

Use of cookies on website
Gusteau's Real Estate uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. We also place tracking cookies that keep track of your surfing behavior so that we can offer customized content.

You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of the browser.

Security of the by Gusteau's Real Estate recorded personal data
Gusteau's Real Estate takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact Gusteau's Real Estate. If a data breach occurs, Gusteau's Real Estate will immediately take all necessary steps to limit the consequences of the data breach as much as possible. If there is a privacy risk, Gusteau's Real Estate will notify the data breach to the Dutch Data Protection Authority within 72 hours. If there are harmful consequences for those involved, Gusteau's Real Estate will contact those involved immediately.

Right of inspection, correction, limitation and removal; right of complaint
You have the right to request insight, correction, limitation and deletion of your data. You can contact Gusteau's Real Estate via info@gusteaus.nl

Withdraw permission
You have the right to withdraw consent in the context of the aforementioned processing of personal data, insofar as this is not contrary to other legislation (such as data that are compulsory for the financial administration).